Why did my Puffco stop working
Sometimes even the smallest bit of debris can cause a bad connection which stops the pen from working at it's full potential. To start, we recommend that you try cleaning the gold connection pins between the battery and atomizer to alleviate any connection issues that may be occurring between the two.
Why is my Puffco peak not heating up
If the battery is functioning as intended and your chamber won't heat you may be experiencing a connection issue. This can be done with a cotton swab dipped in ISO and will help alleviate any connection issues occurring between the atomizer and battery. …
Why is my Puffco Peak Pro not working
Often, something like this can be a bug that can be resolved by simply resetting the device. If you're unable to get the device to charge, please try shutting the device down completely (hold the button for 3-6 seconds until you feel the device vibrate and power down) and then attaching to the charger.
Why is my Puffco pro blinking
The Red-Blue-Red-Blue flashing response from your Peak Pro is a sign of a chamber connection error. Please try first removing and cleaning the chamber from the device. Submerge the chamber in 90%+ Isopropyl Alcohol for 20 minutes.
Why is my Puffco pro blinking different colors
The rainbow light is an indication that there is a connection issue between the base and atomizer & does not necessarily mean that anything is broken or defective. The first tip is to remove the atomizer, clean the connection pins with a cotton swab dipped in iso and reattach the atomizer.
Why is my Puffco peak blinking
Not to worry, this simply means that the device has overheated. Simply let the Peak cool down for a little while and normal functionality/charging will resume. If your device is overheating while on the charger you should expect the charge time to take a little over 2.5 hours.
How do I reset my Puffco peak atomizer
Be sure to reset both your phone and device as well; you can reset the device by holding the power button down for 20 seconds consecutively.
How do you fix a Puffco that wont turn on
Often, something like this can be a bug that can be resolved by simply resetting the device. If you're unable to get the device to charge, please try shutting the device down completely (hold the button for 3-6 seconds until you feel the device vibrate and power down) and then attaching to the charger.
Why do Puffco peak blinks 5 times
The 5x flashing light is to indicate that there is a short circuit somewhere in the device. Contact our support team for further assistance.
What does it mean when my Puffco pro flashes blue and red
The red-blue flashing response from your Peak Pro is a sign of a chamber connection error. Please try first removing and cleaning the chamber from the device. Submerge the chamber in 90%+ Isopropyl Alcohol for 20 minutes. Never use water – 99% ISO only!).